Ultimate Activity Camps has won the Feefo Platinum Trusted Service Award, an independent seal of excellence, which recognises businesses that consistently deliver a world-class customer experience.
Feefo established the Trusted Service Awards in 2014 to recognise brands that use the platform to collect verified reviews and receive exceptional feedback from their customers. The awards are unique because they truly reflect a business's dedication to providing outstanding customer service by analysing feedback from real customers.
Working with over 6,500 brands, Feefo is the world's largest provider of verified reviews, helping brands understand customers by analysing verified reviews and providing insight into trends, needs and habits. This award celebrates brands that are delivering standards that go above and beyond.
Feefo has presented Platinum Trusted Service Awards to businesses that have achieved Gold standards for three consecutive years. To receive a Gold Trusted Service Award, businesses must have collected at least 50 reviews with a Feefo service rating of between 4.5 and 4.9 between 1st January 2023 and 31st December 2023.
Luke Hayward, Managing Director of UAC commented:
“We’re so excited to receive a Platinum Trusted Service Award from Feefo. Ensuring our parents and childrens happiness and safety is our priority. So, the fact that this award is based on feedback from real parents and carers gives us confidence we are providing an exceptional level of service. The award reflects how hard our staff work to listen to our families and keep them happy, especially in a climate where purse strings are tight. As we enter 2024, we’ll continue to listen and deliver what's best for our parents, children and staff.”
Congratulating Ultimate Activity Camps on winning this year’s award, Tony Wheble, CEO at Feefo, said:
“With customers continuing to build resilience in a time of economic uncertainty, we’re delighted to showcase thousands of our clients who are continuing to go above and beyond for each and every customer.
“The Trusted Service Awards have always been about recognising companies that go way beyond the norm in customer service and in turn receive great feedback from delighted customers.
“A particular congratulations to Ultimate Activity Camps for winning a Platinum Trusted Service Award for another year, for providing great customer service consistently time and time again. I look forward to seeing them continue to achieve next year and beyond.”
We couldn’t have done it without you, our customers, so we’d like to take this opportunity to thank each and every one of you for sharing your feedback and ratings with Feefo. We’re always listening to what you have to say and utilise your voices across our business, continuing to develop our programmes, processes, and delivery of ultimate school holiday activities fo ryour child.