Coronavirus Protective Measures
We continue to review government guidance for educational and childcare settings to understand what protective measures are needed to offer a safe experience for children, parents and staff. These are the key adaptations and protective measures we will implement - these are obviously subject to change.
Read our reviews from our Covid Safe October Half Term Camps...
We understand that you may have additional questions about our camps this season, so please find below the answers to some Frequently Asked Questions.
If you have any other queries, please do not hesitate to get in contact with our friendly Customer Support Team via email (firstname.lastname@example.org) or telephone (0330 111 7077).
How many children will there be in each bubble?
This will depend on the age of your child and their group:
• Juniors (4-5 years): maximum of 16 children with two staff members
• Green (6-7 years): maximum of 14 children with one activity instructor
• Blue (8-9 years) and Red (10+): maximum of 15 children with one activity instructor
Can my children/siblings be placed in the same bubble?
Children will be grouped by age into our usual teams: Juniors (4-5 years), Green (6-7 years), Blue (8-9 years), and Red (10+). It is usually possible to group siblings together if applicable (within 18 months of age), but please note that some activities have a minimum age restriction due to our insurance policy, therefore we are only able to move 7 year olds up to the Blue group if they turn 8 on or before 31st August. We cannot move children who have not yet started Year 1 out of our Juniors Group due to Ofsted Regulations.
Friend requests should be made at the time of booking when entering your child’s details, or by calling 0330 111 7077 (standard rates apply) up to 14 days before camp starts. Due to the complex nature of camp groupings, we cannot always guarantee to meet friend requests, but will certainly do our best. Please do contact our Customer Support Team on 0330 111 7077 if you have any questions regarding grouping.
Which activities will be taking place?
We are thrilled to be able to include so many of our fantastic activities on this half term’s timetable. Our team have been busy risk assessing our activity list and making all the necessary adaptions to ensure that everything scheduled will be ‘Covid Secure’.
We’ve added some measures such as extra handwashing and cleaning, social distancing practices, and we’ve also made some alterations to our session plans, but the good news is that we are confident we can still offer an exciting range of activities.
We are hoping to run as many of our especially popular activities (such as Combat Archery, Fencing, Ultimate Inflatables, and Archery) as possible, but possibly in a slightly reduced capacity to allow thorough cleaning and 72 hours rest between usage of equipment.
What about swimming?
We are preparing to run swimming at some sites, and will be following the Swim England’s “COVID Guidance for School Swimming Lessons”. At the moment, this means that swimming will be at a reduced capacity (please see our Protective Measures above for further details), but is of course subject to change as or when the guidance is updated.
Children will be asked to adhere to stricter social distancing measures in changing rooms and will be encouraged to use the facilities as quickly as possible. Changing rooms will be thoroughly cleaned between use and so on most sites where swimming is permitted it may only be timetabled once a week per group.
What happens if you cancel the camp due to a local lockdown?
In the event of a whole camp cancellation due to a local lockdown, you will be entitled to a full refund or credit for any days missed.
Arriving at camp:
What should my child wear to camp?
As usual, clothing should be comfortable and appropriate for a variety of activities (including sports). We would encourage you to wash your child(ren)’s clothes more regularly and to send your child(ren) to camp wearing different/clean clothes every day wherever possible on consecutive days.
Which personal belongings can my child bring?
You should limit the number of items your child brings to camp with them this season. The only items needed are:
• A healthy packed lunch and refillable water bottle
• Indoor shoes (if applicable)
• A coat
• Swimming kit (if applicable)
• Medication (if applicable)
Coats and bags will be kept together by bubble and group zone, and additional items such as books, toys, games, and gadgets should not be brought to camp.
If you have a specific query relating to an item you think your child may need outside of this, please do contact out Customer Support Team.
Do children and staff have to wear masks?
Public Health England (PHE) does not recommend the use of facemasks in our setting as children and staff are mixing in consistent groups, and the misuse of face coverings may inadvertently increase the risk of transmission. If children or staff arrive on camp wearing a facemask, and they wish to wear it throughout the day, this will be permitted providing the correct procedures are followed (these will be on display at the entrance). We will be providing staff with visors for sign in and sign out so that children will still be welcomed on to camp with a friendly smile, and will be encouraging parents/guardians to, where possible, wear a face covering during these times.
Will all children be dropped off at the same time and place?
As we have a flexible morning drop off time-frame, we will not be implementing a staggered arrival system. Our camp locations which usually have a separate sign-in area for Juniors will continue to do so.
Social distancing markers and one-way systems will be in place, and our contactless system will mean that staff will sign in on behalf of parents. Any medical/anaphylaxis forms will be sent out beforehand (please look out for these in your 7-day reminder email) and these should be brought in on the first day of camp to minimise the time spent at sign-in.
Will my child’s temperature be tested upon arrival?
Temperature checks will take place on arrival at camp for all children and staff members.
No child should come to camp if they have symptoms of COVID-19. Furthermore, your child should not attend camp if they have had contact with someone who has tested positive or shown symptoms of COVID-19 in the 14 days prior to camp.
What happens if my child is displaying symptoms of the virus?
It is your duty to be vigilant for symptoms in your child(ren), and go for a test as soon as possible if you identify any symptoms associated with the Coronavirus.
What happens if my child or somebody from my household tests positive for the virus?
If your child or somebody from your household tests positive for the Coronavirus, you must inform us immediately so that the local Public Health team can work with us to establish who the ‘close contacts’ are. PHE (NHS Track & Trace) will then take the lead in contacting anybody concerned, asking them to isolate for 14 days. Whoever has tested positive will need to self-isolate for 10 days, and the rest of their household for 14 days.
How long must my child stay away from camp if they have symptoms or have tested positive?
If a child has symptoms of or has tested positive for Coronavirus either during the 10 days prior to attending camp or while attending camp, they should not attend camp and should isolate following the government guidelines. The individual should then continue to self-isolate for at least 10 days from the onset of their symptoms. Any child who tests positive during this period will not be able to attend camp.
If your child has presented symptoms or been asked to self-isolate, the remaining days of their booking will be placed on credit for use within 12 months.
What happens if somebody in my child’s bubble tests positive? Can I still bring their sibling to camp?
If somebody in your child’s bubble tests positive, you will be asked to refrain from attending camp until PHE have informed anybody considered to be a ‘close contact’.
NHS Track & Trace may advise that if you or your child has been in close contact with a person who has tested positive for Coronavirus to isolate for 14 days from the day that they were last in contact with that person.
People who live in the same household or are part of the same support bubble do not need to isolate so long as the individual who has been asked to isolate does not have any symptoms.
What happens if we are contacted through the Track & Trace process and must self-isolate?
If you have been contacted through the Track & Trace system and asked to self-isolate, then you must do so and not attend camp.
Any remaining days of camp on your booking will be placed as a credit note to use in the next 12 months.
What happens if my child has a cold?
If your child is displaying symptoms of a regular cold, then you should use your judgement as to whether to send them to camp or not. If your child is displaying specific symptoms of the Coronavirus, then they must stay at home and go for testing as soon as possible.
What should I do if my child leaves something behind on camp?
If you become aware that your child has left something behind at the end of the day, this should be communicated to us as soon as possible and we will do our best to locate and return any lost items. Anything left at the end of camp will be returned to our Head Office and left for a minimum of 72 hours. You will then be able to follow the usual process of contacting our Customer Support Team and we will do our best to get the items back to you.