Safe Holiday Camps

Coronavirus Information

Ensuring our camps are SAFE for children, parents & staff

Coronavirus Information

Updated 1st April 2022

Our Easter camps will run largely as normal except for some additional measures and precautions to keep children, staff and parents safe - see below for the measures that are in place.

We continue to offer our no-risk booking terms so parents can book safe in the knowledge that if children miss days due to respiratory infections (including COVID-19), have to isolate that a credit will be offered for missed days. In the event of camp (or groups) being cancelled due to staff absences due to illness, a full refund or credit will be given. 

covid 19 information

Coronavirus FAQ's

We understand that you may have additional questions about our camps this season, so please find below the answers to some Frequently Asked Questions.

If you have any other queries, please do not hesitate to get in contact with our friendly Customer Support Team via email (help@ultimateactivity.co.uk) or telephone (0330 111 7077).

Bookings:

What happens if my child has symptoms or tests positive for the virus?

Updated 1st April 2022.  If your child has symptoms of a respiratory infection, including COVID-19, as part of our duty of care to other children and staff, we can not accept them onto camp. Knowingly having a child (or member of staff) who has a confirmed or suspected respiratory infection, including COVID-19, presents an unacceptable risk of infection to other children or staff on camp. Adults/children with symptoms (including continuous cough or high temperature) of any respiratory infection should stay at home until they feel better and do not have a high temperature. The updated advice is as below:

  • Children (U18) with symptoms of respiratory infection should try to stay at home and avoid contact with people for 3 days. Main symptoms include continuous cough, high temperature and loss of taste - click here for full list
  • If your child has symptoms of respiratory infection we will ask you that your child does not attend camp for 3 full days
  • If your child misses days on camp due to symptoms of respiratory infection, the missed days of their booking will be placed on credit for use within 12 months

For more information regarding the latest government guidance and advice, please click here.

How many children will there be in each group?

This depends on the age of the children:

  • 4 - 5 year olds are in groups of 16 with 1 instructor per 8 children maximum (Please be aware children in Year 1 may be moved to the 6-7 year old age group);
  • 6 - 7 year olds are in groups of 14 maximum with 1 instructor
  • 8+ year olds are in groups of 16 maximum with 1 instructor

If you have any particular queries regarding this, please contact our customer support team on 0330 111 7077.

 

Can my children/siblings be placed in the same group?

Yes, as long as they’re about the same age as each other – usually within 18 months. Please note that some activities have a minimum safe age restriction, therefore we are only able to move 7 year olds up to the 8-9 years ‘Blue’ group if they will turn 8 on or before 31st August. We cannot move children who have not yet started Year 1 in school out of our Juniors Group due to Ofsted Regulations. If you have a specific request that falls outside of these arrangements, please contact us to discuss it further.

Friend requests should be made at the time of booking, or up to 14 days before Camp starts. Parents can add Friend Requests at the time of booking or by calling 0330 111 7077 (standard rates apply) once you've made a booking. Due to the complex nature of Camp groupings, we cannot always guarantee friend requests, but we’ll do our best! Please note we group based on the age spread of children so please do not assume that children will be grouped together if they are the same age of school year.

Which activities will be taking place?

For our 2022 camps we expect all activities to be available including zorbing which was not available in 2020/2021. We may add some measures such as extra handwashing and cleaning, social distancing practices but this will depend on government advice at the time of camps running. For activities with equipment that have high 'handling' use by children (fencing, tennis rackets, combat archery helmets, etc) we will be using sanitising wipes or spray to maximise hygiene on camp. If any of our main activities become unavailable due to guidance requirements, we will inform parents - we will also include updates in our reminder 7 days before your child's first day on camp.

What about swimming?

Swimming will be available to all groups at least twice a week for children that are in for the full week.

Do children and staff have to wear face covering?

The Department of Education are no longer advising children, parents, staff or visitors to wear a face covering either in classrooms or in communal areas. Should anyone wish to wear a face covering for sign in or on camp throughout the day they are encouraged to do so, and we encourage staff, children and visitors to follow wider advice on face coverings if using public transport for travelling to and from camp.

Arriving at camp:

What should my child wear to camp?

As usual, clothing should be comfortable and appropriate for a variety of activities (including sports). In cooler or wet weather please ensure your child has an appropriate jacket as we do like to give children lots of fresh air fun!

Which personal belongings can my child bring?

You should limit the number of items your child brings to camp with them this season. The only items needed are:

  • A healthy packed lunch and refillable water bottle
  • Indoor shoes (if applicable)
  • Hat / Sun Cream in hot weather 
  • Outdoor coat suitable for the weather
  • A reading book for extended day if your child prefers a quieter start/end to the day
  • Swimming kit (if applicable)
  • Medication (if applicable)
  • Coats and bags will be kept together by group, and additional items such as toys, games, and gadgets should not be brought to camp.

If you have a specific query relating to an item you think your child may need outside of this, please do contact our Customer Support Team.

Does my child need to do a Covid -19 test before coming to camp?

The Department for Education are no longer recommending regular asymptomatic testing for children. Testing remains voluntary but is strongly encouraged and parents should be vigilant for symptoms of Covid-19 in their children. To minimise the risk of transmission of the virus we will be providing all staff with Lateral Flow Device (LFD) tests to be performed if they develop symptoms or are in close contact to someone with symptoms or who has tested positive.

Will all children be dropped off at the same time and place?

As we have a flexible morning drop off time-frame, we will not be implementing a staggered arrival system. Our camp locations which usually have a separate sign-in area for Juniors will continue to do so.

Whilst there is no requirement to social distance, we encourage parents to continue to do so during sign in and out, while cases remain high. We also continue to encourage that only one family member accompany your child(ren) to sign-in/out in the mornings and at the end of the day. This will help to minimise traffic in the sign-in area and to ensure that social distancing measures can be easily followed. Any medical/anaphylaxis forms will be sent out beforehand (please look out for these in your 7-day reminder email) so if your child is bringing any medication these forms should be brought in on their first day of camp to minimise the time spent at sign-in.

During camp

What happens if my child arrives or becomes unwell on camp?

If your child has symptoms of a respiratory infection, including COVID-19, as part of our duty of care to other children and staff, we can not accept them onto camp. Knowingly having a child (or member of staff) who has a confirmed or suspected respiratory infection, including COVID-19, presents an unacceptable risk of infection to other children or staff on camp. Adults/children with symptoms (including continuous cough or high temperature) of any respiratory infection should stay at home until they feel better and do not have a high temp. If your child becomes unwell or displays symptoms, our staff will take them from their group, make them comfortable and you will be contacted to collect them as soon as possible. 

See above for more details about "What happens if my child has symptoms or tests positive for the virus?". If your child has to miss days due to respiratory infection, including COVID-19, the missed days of their booking will be placed on credit for use within 12 months.

What happens if somebody in my child’s group tests positive? Can I still bring their sibling to camp?

If somebody in your child’s group tests positive, there is no need for you to take any action, regardless of whether your child was in the same group as this child or not - your child can continue to attend camp. You should, however, remain vigilant for symptoms in your child - see "What happens if my child has symptoms or tests positive for the virus?"

What happens if my child has been in close contact with someone who has tested positive for COVID-19?

If your child has been in close contact with someone who has tested positive for Covid-19 they are still able to attend camp. You should, however, remain vigilant for symptoms of Covid-19 in your child - see above "What happens if my child has symptoms or tests positive for the virus?".

Extended Day Passes

We will be offering casual fun activities for children to enjoy within the Extended Day which may include big group games and activities if government guidance allows.
We understand that for some children it can be quite a busy day of activities and so if they would prefer a quieter more relaxed start/end to the day and they have a favourite book or would like to bring in some colouring pencils or pens to use during this time, then we would welcome this.
Extended Day Passes (08:00 - 18:00) cost £7 per day and can be added to your booking up to 24 hours in advance - please just call our Customer Support Team!

After Camp:

What should I do if my child leaves something behind on camp?

If you become aware that your child has left something behind at the end of the day, this should be communicated to us as soon as possible and we will do our best to locate and return any lost items. Anything left at the end of camp will be returned to our Head Office.

Read our parent reviews from recent Camps...