Safe Holiday Camps

Coronavirus Information

Ensuring our camps are SAFE for children, parents & staff
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Coronavirus Information

Reviewed 19th October 2021
Reviewed 3rd September 2021

We will be continuing to review the government guidelines for our October Half Term camps and will update this page as soon as we know what the latest guidance is. We expect to retain some of the measures we had in place for our Summer camps, please see below for more information.

Reviewed 8th July 2021

Our Easter camps were our busiest ever, and we successfully operated within government Covid guidelines to offer most of our activities. For our summer camps, from 19th July most restrictions on camps have been removed. However, as a responsible operator and given the high prevalence of cases now and predicted for the summer months, we have taken the decision to keep some measures in place to maximise safety for everyone. In particular, we will be keeping groups as consistent and separate as possible to minimise close contacts. For other measures we will keep in place this summer, please see the graphic below...

October covid guidance

Coronavirus FAQ's

We understand that you may have additional questions about our camps this season, so please find below the answers to some Frequently Asked Questions.

If you have any other queries, please do not hesitate to get in contact with our friendly Customer Support Team via email (help@ultimateactivity.co.uk) or telephone (0330 111 7077).

Bookings:

How many children will there be in each group?

This depends o the age of the children:
- 4-5 year olds (Reception year) are in groups of 16 with 1 instructor per 8 children maximum;
- 6-7 year olds are in groups of 14 maximum with 1 instructor
- 8+ year olds are in groups of 16 maximum with 1 instructor

If you have any particular queries regarding this please contact our customer support team on 0330 111 7077.

Can my children/siblings be placed in the same group?

Yes, as long as they’re about the same age as each other – usually within 18 months. Please note that some activities have a minimum safe age restriction, therefore we are only able to move 7 year olds up to the 8-9 years ‘Blue’ group if they will turn 8 on or before 31st August. We cannot move children who have not yet started Year 1 in school out of our Juniors Group due to Ofsted Regulations. If you have a specific request that falls outside of these arrangements, please contact us to discuss it further.

Friend requests should be made at the time of booking, or up to 14 days before Camp starts. Parents can add Friend Requests at the time of booking or by calling 0330 111 7077 (standard rates apply) once you've made a booking. Due to the complex nature of Camp groupings, we cannot always guarantee friend requests, but we’ll do our best! Please note we group based on the age spread of children so please do not assume that children will be grouped together if they are the same age of school year.

Which activities will be taking place?

We’ve added some measures such as extra handwashing and cleaning, social distancing practices, and we’ve also made some alterations to our session plans, but the good news is that we can our full range of activities with the exception of zorbing. For activities with equipment that have high 'handling' use by children (fencing, tennis rackets, combat archery helmets, etc) we will be using sanitising wipes or spray to maximise hygiene on camp.

What about swimming?

Swimming will be available to all groups at least twice a week this October for children that are in for the full week.

Do children and staff have to wear face covering?

Guidance from the Department of Education states that face coverings are no longer advised for children, parents, staff and visitors either in classrooms or in communal areas, however, to maximise everyone's safety at sign-in, our staff will continue wear face covering. For the reassurance and comfort of others, we also politely encourage parents/guardians to wear a face covering during sign-in these times.

Latest advice will be emailed to you 7 days before camp.

Arriving at camp:

What should my child wear to camp?

As usual, clothing should be comfortable and appropriate for a variety of activities (including sports).

Which personal belongings can my child bring?

You should limit the number of items your child brings to camp with them this season. The only items needed are:
• A healthy packed lunch and refillable water bottle
• Indoor shoes (if applicable)
• Outdoor coat suitable for the weather
• Book for extended day if your child prefers quiet time
• Swimming kit (if applicable)
• Medication (if applicable)
• Coats and bags will be kept together by group, and additional items such as toys, games, and gadgets should not be brought to camp.
If you have a specific query relating to an item you think your child may need outside of this, please do contact our Customer Support Team.

Does my child need to do a Covid -19 test before coming to camp?

The Department for Education continues to recommend that secondary school pupils test twice weekly at home, with lateral flow device (LFD) test kits, 3 to 4 days apart. Testing remains voluntary but is strongly encouraged. The guidance for children in Year 6 and below remains the same and we will not be advising them to test but parents should be vigilant for symptoms of Covid-19 in their children. To minimise the risk of transmission of the virus we will be providing all staff with Lateral Flow Device (LFD) tests to be performed twice weekly.

Will all children be dropped off at the same time and place?

As we have a flexible morning drop off time-frame, we will not be implementing a staggered arrival system. Our camp locations which usually have a separate sign-in area for Juniors will continue to do so.

Whilst there is no requirement to social distance, we encourage parents to continue to do so during sign in and out, while cases remain high. We also continue to encourage that only one family member accompany your child(ren) to sign-in/out in the mornings and at the end of the day. This will help to minimise traffic in the sign-in area and to ensure that social distancing measures can be easily followed. Any medical/anaphylaxis forms will be sent out beforehand (please look out for these in your 7-day reminder email) so if your child is bringing any medication these forms should be brought in on their first day of camp to minimise the time spent at sign-in.

During camp

What if my children or I have to self-isolate/quarantine after travelling overseas?

If your child is unable to attend camp because they (or the parent) have to quarantine after returning from overseas travel, unfortunately we are not able to refund or credit your booking in this situation.

What happens if my child has symptoms or tests positive for the virus?

If your child has symptoms of Covid-19 they should not attend camp. You should arrange to get a PCR test for them and they should continue to isolate until the result of the test is available.

If the result is positive, they should continue to self-isolate for 10 full days after the symptoms started. Your child can end self-isolation 10 days after their symptoms started, as long as they do not still have a high temperature.

If your child has to self-isolate, the remaining days of their booking will be placed on credit for use within 12 months.

What happens if somebody in my child’s group tests positive? Can I still bring their sibling to camp?

If somebody in your child’s group tests positive, there is no need for you to take any action, regardless of whether your child was in the same group as this child or not. Close contacts will be identified via NHS Test and Trace not us, and given that under 18 year olds are no longer required to isolate if they have been in close contact with someone who has tested positive for Covid-19 your child can continue to attend camp. You should, however, remain vigilant for symptoms of Covid-19 in your child and if contacted by NHS test and trace arrange to get a PCR test for your child to check if they have Covid-19.

What happens if my child has been in close contact with someone who has tested positive for COVID-19?

Close contacts will be identified via NHS Test and Trace not us, however, the guidance on who needs to isolate following close contact with a positive case has changed.
According to NHS England children under the age of 18yrs 6 months do not need to self-isolate if they been in contact with or live with someone who has tested positive for Covid-19, however, they should still do the following even if they have no symptoms:
• Get a PCR test on GOV.UK to check if they have COVID-19
• Follow advice on how to avoid catching and spreading COVID-19
• Consider limiting contact with people who are at higher risk from COVID-19
• Children aged 4 and under will not be advised to take a test unless the positive case was someone in their own household.

What happens if my child has a cold?

If your child is displaying symptoms of a regular cold, then you should use your judgement as to whether to send them to camp or not. If your child is displaying specific symptoms of the Coronavirus, then they must stay at home and go for testing as soon as possible.

Extended Day Passes

We will be offering casual fun activities for children to enjoy within the Extended Day but it will not be the usual big group games and activities your children may be used to from pre-Covid camps - we are trying to keep groups separated indoors to minimise the risk of transmission of the virus.
We understand that for some children it can be quite a busy day of activities and so if they would prefer a quieter more relaxed start/end to the day and they have a favourite book or would like to bring in some colouring pencils or pens to use during this time, then we would welcome this.
Extended Day Passes (08:00 - 18:00) cost £7 per day and can be added to your booking up to 24 hours in advance - please just call our Customer Support Team!

After Camp:

What should I do if my child leaves something behind on camp?

If you become aware that your child has left something behind at the end of the day, this should be communicated to us as soon as possible and we will do our best to locate and return any lost items. Anything left at the end of camp will be returned to our Head Office and left for a minimum of 72 hours. You will then be able to follow the usual process of contacting our Customer Support Team and we will do our best to get the items back to you.

Read our parent reviews from recent Camps...