Safe Holiday Camps

Coronavirus Information

Ensuring our camps are SAFE for children, parents & staff

Coronavirus Information

Coronavirus Protective Measures 

Summer Camps are Go Go Go! Reviewed 15th June 2021

Our Easter camps were our busiest ever, and we successfully operated within government Covid guidelines to offer most of our activities. For our summer camps, we are expecting the restrictions on camps to either be removed or significantly reduced so we can run as close to 'normal' as possible. We will continue to closely monitor the government's latest advice and we will update this page as with changes to keep children, parents and staff safe. The next stage in the government roadmap in on 17th May and we hope to see further announcements then. 

The below diagram shows what measures we had in place for Easter 2021 - we will update this as government guidance changes. 

covid 19 information

Coronavirus FAQ's

We understand that you may have additional questions about our camps this season, so please find below the answers to some Frequently Asked Questions.

If you have any other queries, please do not hesitate to get in contact with our friendly Customer Support Team via email (help@ultimateactivity.co.uk) or telephone (0330 111 7077).

Bookings:

How many children will there be in each group?

• Juniors (4-5 years): maximum of 16 children with two staff members
• Green (6-7 years): maximum of 14 children with one activity instructor
• Blue (8-9 years) and Red (10+): maximum of 16 children with one activity instructor

Latest advice will be emailed to you 7 days before camp.

Can my children/siblings be placed in the same group?

Yes, as long as they’re about the same age as each other – usually within 18 months. Please note that some activities have a minimum age restriction due to our Insurance Policy, therefore we are only able to move 7 year olds up to the 8-9 years ‘Blue’ group if they will turn 8 on or before 31st August. We cannot move children who have not yet started Year 1 in school out of our Juniors Group due to Ofsted Regulations. If you have a specific request that falls outside of these arrangements, please contact us to discuss it further.

Latest advice will be emailed to you 7 days before camp.
Friend requests should be made at the time of booking, or up to 14 days before Camp starts. Parents can add Friend Requests at the time of booking or by calling 0330 111 7077 (standard rates apply) once you've made a booking. Due to the complex nature of Camp groupings, we cannot always guarantee friend requests, but we’ll do our best!
Please note we group based on the age spread of children so please do not assume that children will be grouped together if they are the same age of school year.

Which activities will be taking place?

Our team have make all the necessary adaptions to ensure that everything scheduled will be ‘Covid Secure’. We’ve added some measures such as extra handwashing and cleaning, social distancing practices, and we’ve also made some alterations to our session plans, but the good news is that we are confident we can still offer an exciting range of activities.

Latest advice will be emailed to you 7 days before camp.

We are able to run many of our especially popular activities (such as Combat Archery, Fencing, Ultimate Inflatables, and Archery) as possible (except zorbing), but possibly in a slightly reduced capacity to allow thorough cleaning and 72 hours rest between usage of equipment.

What about swimming?

Swimming will be available to all groups at least twice a week this summer.

Latest advice will be emailed to you 7 days before camp.

What happens if you cancel the camp due to a local lockdown?

In the event of a whole camp cancellation due to a local lockdown, you will be entitled to a full refund or credit for any days missed.

Do children and staff have to wear face covering?

Our staff will wear face covering at sign-in and when moving between sessions/in communal areas. If children or staff arrive on camp wearing a face covering, and they wish to wear it throughout the day, this will be permitted providing the correct procedures are followed (these will be on display at the entrance). We will also be encouraging parents/guardians, where possible, to wear a face covering during these times.

Latest advice will be emailed to you 7 days before camp.

Arriving at camp:

What should my child wear to camp?

As usual, clothing should be comfortable and appropriate for a variety of activities (including sports). We would encourage you to wash your child(ren)’s clothes more regularly and to send your child(ren) to camp wearing different/clean clothes every day wherever possible on consecutive days.

Which personal belongings can my child bring?

You should limit the number of items your child brings to camp with them this season. The only items needed are:
• A healthy packed lunch and refillable water bottle
• Indoor shoes (if applicable)
• Outdoor coat suitable for the weather
• Book for extended day if your child prefers quiet time
• Swimming kit (if applicable)
• Medication (if applicable)
Coats and bags will be kept together by bubble and group zone, and additional items such as toys, games, and gadgets should not be brought to camp.
If you have a specific query relating to an item you think your child may need outside of this, please do contact our Customer Support Team.

Do children and staff have to wear masks?

Summer 2021 - TBC pending government guidance updates.
Easter 2021 - Public Health England (PHE) does not recommend the use of face covering on our camps for primary school age children. However, the latest guidance requires that staff and secondary school age children should wear face covering when moving around the school, such as in corridors and communal areas where social distancing cannot easily be maintained. Face covering are not required during active sessions, but may be required in art activities if social distancing is not possible.

Our staff will wear face covering at sign-in and when moving between sessions/in communal areas. If children or staff arrive on camp wearing a face covering, and they wish to wear it throughout the day, this will be permitted providing the correct procedures are followed (these will be on display at the entrance). We will also be encouraging parents/guardians, where possible, to wear a face covering during these times.

Will all children be dropped off at the same time and place?

Summer 2021 - TBC pending government guidance updates.
Easter 2021 - As we have a flexible morning drop off time-frame, we will not be implementing a staggered arrival system. Our camp locations which usually have a separate sign-in area for Juniors will continue to do so.
Social distancing markers and one-way systems will be in place, and our contactless system will mean that staff will sign in on behalf of parents. Any medical/anaphylaxis forms will be sent out beforehand (please look out for these in your 7-day reminder email) and these should be brought in on the first day of camp to minimise the time spent at sign-in.

Will my child’s temperature be tested upon arrival?

Summer 2021 - now that asymptomatic testing has been extensively rolled out using lateral flow tests, we will no longer be doing temperature checks on children when they arrive.
No child should come to camp if they have symptoms of COVID-19. Furthermore, your child should not attend camp if they have had contact with someone who has tested positive or shown symptoms of COVID-19 in the 14 days prior to camp.

During camp:

What if my children or I have to self-isolate/quarantine after travelling overseas?

If your child is unable to attend camp because they (or the parent) have to quarantine after returning from overseas travel, unfortunately we are not able to refund or credit your booking in this situation.

What happens if my child is displaying symptoms of the virus?

It is your duty to be vigilant for symptoms in your child(ren), and go for a test as soon as possible if you identify any symptoms associated with the Coronavirus. Children are unable to attend camp with symptoms until a negative test has been provided to us.

What happens if my child or somebody from my household tests positive for the virus?

They should not attend camp for at least 10 days from the day after:
- the start of their symptoms
- the test date if they did not have any symptoms but have had a positive lateral flow test

If your child has presented symptoms or been asked to self-isolate, the remaining days of their booking will be placed on credit for use within 12 months.

What happens if somebody in my child’s bubble tests positive? Can I still bring their sibling to camp?

If somebody in your child’s bubble tests positive, you will be asked to refrain from attending camp until PHE have informed anybody considered to be a ‘close contact’.
NHS Track & Trace may advise that if you or your child has been in close contact with a person who has tested positive for Coronavirus to isolate for 10 days from the day that they were last in contact with that person.
People who live in the same household or are part of the same support bubble do not need to isolate so long as the individual who has been asked to isolate does not have any symptoms.

What happens if we are contacted through the Track & Trace process and must self-isolate?

If you have been contacted through the Track & Trace system and asked to self-isolate, then you must do so and your child must not attend camp.

Any remaining days of camp on your booking will be placed as a credit note to use in the next 12 months.

What happens if my child has a cold?

If your child is displaying symptoms of a regular cold, then you should use your judgement as to whether to send them to camp or not. If your child is displaying specific symptoms of the Coronavirus, then they must stay at home and go for testing as soon as possible.

Extended Day Passes

Our priority during the Extended Day Pass period this Easter is to provide fun, supervised activities for children to enjoy whilst maintaining their bubbles in order to keep everybody safe. We will be offering casual fun activities for children to enjoy within these restrictions but it will not be the usual big group games and activities your children may be used to from pre-Covid camps. We do, however, understand that for some children it can be quite a busy day of activities and so if they would prefer a quieter more relaxed start/end to the day and they have a favourite book or would like to bring in some colouring pencils or pens to use during this time, then we would welcome this.
Extended Day Passes (08:00 - 18:00) cost £7 per day and can be added to your booking up to 24 hours in advance - please just call our Customer Support Team!

After Camp:

What should I do if my child leaves something behind on camp?

If you become aware that your child has left something behind at the end of the day, this should be communicated to us as soon as possible and we will do our best to locate and return any lost items. Anything left at the end of camp will be returned to our Head Office and left for a minimum of 72 hours. You will then be able to follow the usual process of contacting our Customer Support Team and we will do our best to get the items back to you.

Read our reviews from our Covid Safe October Half Term Camps...